Privacy Statement

This privacy policy describes how Graphite Hong Kong processes the personal data of its customers and the users of its online services and how one can influence the processing of personal data. In order to provide various services and offer you a personal experience online, we collect, use and store your personal data. This may applied on our website, social media or other 3rd party online channels. We will keep your personal data confidential at all times and only collect, use and store in accordance with below privacy policy.

Use of Your Personal Data
We use the personal data you provide to us for marketing communications purpose and product recommendation on our website and other 3rd party digital platforms. Data will be also used for customer relationship purpose, including e-newletter, whatsapp and other means, subject to the information provided.

Cookies
Please note that we may automatically collect data from you relating to your online session to provide our services to you. Our site may use cookies, which is a small information file that is sent to your computer or other device when you visit our Site and it will recognise your device on future visits, for example, remembering your items in shopping cart. If you do not want cookies to be stored on your computer, you can change the settings on your browser. The “help” section on your browser will provide details on how to manage the cookie settings.

Mailing List
You agree that we may use your personal data to offer you marketing communications from time to time. We may provide you our goods and services, and the goods and services of our third party providers. This may be presented in various forms, including newsletters, advertisements and special promotional events, and delivered by various methods based on the personal information you provide to us, such as by email.
You have the options to opt-out of receiving marketing communications from us. If you do not wish to continue to receive it, please contact us via info@graphitethinking.com so that we could amend your personal data for you.

Protecting Your Security
We do our best to protect the personal data that you provide to us. Please be aware that despite our efforts, no data security measures can guarantee 100% security at all times.
When you make online purchase with graphitethinking.com we protect the personal data that you provide to us. We will encrypt any personal data you transmit to us via our Site using Secure Socket Layer (SSL) – an industry standard for encryption over the Internet.
Nothing in this Privacy Policy shall limit any of your rights to the extent such rights cannot be limited by law.

Disclosure Of Your Information
Your personal data will be kept confidential with us, except the following parties that we may disclose your personal data to them:

  • Any financial institutions or credit card issuing companies, or collection agencies where necessary to establish and support the payment being made by you
  • Any parties where such disclosure is mandated by statutory or contractual obligations or as required by law

This Privacy Policy is not applicable to any websites maintained by third parties. Please read such third party’s privacy policy before providing your personal data to such third parties (whether via our Site or not). We are not responsible and liable for any use or breach of your personal data by such third parties.

FAQ

Please contact us at info@graphitethinking.com if you have any questions about online order, shipping or product information

For order confirmation, it will be sent shortly after your order is successfully placed or within the same day of your order. If you do not receive it, please contact us at info@graphitethinking.com

Happy Shopping =)